When I eventually got my coffee machine to grind the Jamaican Blue Mountain coffee beans it was a great tasting coffee, but I did have trouble with them not having enough of the oil in them to stay together, it was like they were dryer than Gandi's flip flops and I found that I had to grind on almost the finest setting and had to put in a few beans at a time due to being as hard as a rock, which stopped the grinder from grinding, but after contacting customer services I had a call back from one of their fully trained barristas and he talked me through the process of how he managed to get a good grind, literally he was a god send and gave me a suggestion to try an alternative coffee which matches my preferences, which turns out to be the Monsoon Malabar beans which were perfect 👌 10/10 service all around, despite my hiccup the customer service experience more than made up for that and I literally will recommend this company to all my friends and family, even to all my work colleagues.
